Provide efficient reliable and secure network support service

Rigorous design and complete service process will work with you to promote and protect enterprise digital transformation.

airoba Comprehensive Support & Service System

Based on customer requirements, combined with the experience of company network experts, the basic needs of customers are decomposed and refined. We will optimize an existing architecture or design a new architecture per request.

Support & Service Categories

Support Hotline

Provide 7×24 hotline service for all users, contact airoba through telephone, email, WeChat, etc., we will respond quickly and reply to users’ technical questions.

Remote Support

Provide users with 7×24 hours of remote debugging services, through telephone guidance, remote desktop and other methods to ensure that customers' technical problems can be quickly handled by experts.

Global Field Service

Per customer request, airoba's senior engineers provide door-to-door services for technical problems that cannot be solved remotely to ensure that users' problems can be solved on-site.

Network Design

Based on customer requirements, combined with the experience of company's network experts, the basic needs of customers are decomposed and refined. We will optimize an existing architecture or design a new architecture per request.

Proof Of Concept

Based on customer requirements, combined with the experience of company's network experts, the basic needs of customers are decomposed and refined. We will optimize an existing architecture or design a new architecture per request.

Hardware Leasing

airoba provides hardware leasing services. Customers can start hardware testing and use it with a small one-time payment. The hardware leasing model greatly facilitates the needs of users in the testing phase.

24×7

Responsive

Global Field Service

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